Public Health

Comprehensive Summary

The goal of this methodological study was to use machine learning algorithms to improve predictions of patient-related nursing workload requirements. Researchers used nursing activity data, collected from LEP, the “documentation of nursing activities”, conducting this retrospective study at the University Hospital of Zurich across eight wards. Machine Learning models were trained by variables, including historical shift workload averages and overall ward workload trends. They found that ML models routinely outperformed baseline across the eight wards. Notably, the lasso regression model was the top performer, improving MAE (mean absolute error) prediction accuracy by 25%. Analysis indicated that early hospital shifts are consistently the most demanding across all wards; most specifically, the urology and maternity wards. On the other hand, night shifts are the least demanding, with low patient volumes and mild workloads. Overall, ML did reliably predict routine shifts; however, it still struggles with sudden changes in workload levels. It is important to note that the “best” model is dependent on the specific objectives, and the need for workload prediction varies across wards.

Outcomes and Implications

The work illustrated in this paper demonstrates the practical value of using machine learning as a support tool to ensure operational efficiency and healthcare delivery in hospitals. Being able to predict nursing activity in the future allows managers to proactively and equitably allocate staff resources, rather than relying on traditional scheduling methods. This directly improves patient care as it leads to improved job satisfaction, while decreasing nurse burnout. Additionally, being able to forecast dynamic patient needs across wards and shifts is crucial in ensuring scheduling is efficient and aligns more closely to real-time demands. This is specifically important in the high-acuity environments, like the urology and maternity wards, where efficient planning of staff directly impacts the quality of patient care. Overall, this study provides a data-driven approach to staff workforce planning, leading to a more responsive healthcare system.

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AIIM Research

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© 2025 AIIM. Created by AIIM IT Team

AIIM Research

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© 2025 AIIM. Created by AIIM IT Team

AIIM Research

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© 2025 AIIM. Created by AIIM IT Team