Patients’ views on the use of artificial intelligence in healthcare: Artificial Intelligence Survey Aachen (AISA)—a prospective survey

Comprehensive Summary

The artificial intelligence survey Aachen, or AISA, conducted by Baldus et al., examined patients' perceptions about artificial intelligence in healthcare. The survey found that overall, patients support the use of artificial intelligence when used as an assistive tool; however, patients are not favorable to the idea of artificial intelligence taking the lead on various aspects of healthcare. These findings emphasized the need for physicians to take the lead in decision-making, but individuals are open to artificial intelligence as a helpful tool. In addition, patients identified potential risks in utilizing artificial intelligence, such as reduced interaction, cybersecurity issues, and the risk of algorithm errors. Overall, the idea of artificial intelligence supporting physicians during decision making was well recognized as long as it is implemented in a way with healthcare provider oversight.

Outcomes and Implications

The findings from the AISA study portray the importance of constructing healthcare artificial intelligence systems that align with patient expectations. During this, it is crucial to emphasize a collaborative effort with physicians rather than simply replacing them. In order to maintain trust, healthcare providers will need to be transparent about the use of artificial intelligence tools, their functions, and data protection features. As concerns for losing human interaction grow stronger, it is key that artificial intelligence implementation strategies ensure that artificial intelligence is seen as a helpful tool that makes physicians more efficient.